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SETTLEMENT DATE – NOVEMBER 2014 The complainant, who is traveling in a motorized wheelchair, lives with her husband and two daughters on the 3rd floor of an apartment building where there is a dilapidated elevator which often has a difference...
Read more about H.K. (particular)

SETTLEMENT DATE – OCTOBER 2013 The complainant, who uses a motorized wheelchair, goes by special transportation to the Nespresso Boutique on Crescent Street in Montreal to buy coffee. When he arrives, he finds that the store is really not accessible...
Read more about Nespresso Shop

SETTLEMENT DATE – JULY 2011 The complainant lives in the borough, which is very lively during the summer season, in particular with its sidewalk cafes and its beautiful new kind of counter-terraces, which are erected on a platform varying from...
Read more about City of Montreal (Arrondissement du Plateau Mont-Royal) and Société de Développement commercial de l’avenue Mont-Royal (SDC)

SETTLEMENT DATE – JULY 2010 The complainant reported that a terminal at the Interac point of sale (TPV (pin pad) at the Pharmaprix branch in Place Versailles, more specifically the terminal at the cosmetics counter, was not accessible to people...
Read more about Pharmaprix (Shoppers Drug Market)