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Did you know that…? For people using a wheelchair who cannot transfer, VIA RAIL Canada inc. offered only one “accessible” seat in the entire locomotive. So if a person in this situation wanted to travel with his / her spouse,...
Read more about RAPLIQ and VIA RAIL team for a major breakthrough for people with disabities transport by train

SETTLEMENT DATE – DECEMBER 2019 On December 26, 2014, a woman moving in a motorized wheelchair and a service dog from the Mira Foundation telephones the Café Cherrier, a Parisian bistro, which has become an institution in Montreal because it...
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SETTLEMENT DATE – MARCH 2019 In April 2018, a couple, both traveling in a motorized wheelchair, contacted the RAPLIQ to denounce discriminatory practices on the part of Canada Post. We first contact the Canada Post Ombudsman who mandates a manager...
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SETTLEMENT DATE – JULY 2018 In June 2017, a man in a manual wheelchair contacted us because he wished to file a complaint against the EVO University Residences, which rents rooms during the summer. As the complainant is the beneficiary...
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SETTLEMENT DATE – JUNE 2018 On March 31, 2017, the RAPLIQ realized that the ITHQ, the Mecca of culinary, hotel and tourist education in Montreal, was in the process of building an outdoor terrace and adjoining the Restaurant de l’Instittut....
Read more about Institut de Tourisme et d’Hôtellerie du Québec (ITHQ)

SETTLEMENT DATE – MAY 2017 The complainant is the mother of a 5-year-old child, severely disabled, who acts on behalf of her son. The latter is in a motorized wheelchair and lives with cerebral palsy, which in his case causes...
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SETTLEMENT DATE – JUNE 2016 A woman traveling in a motorized wheelchair wanted to go celebrate her wedding anniversary on the cruise ship “Cavalier Maxim” of Croisières AML Inc., which offers a gourmet dinner lasting three and a half hours,...
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SETTLEMENT DATE – MARCH 2016 A man in a motorized wheelchair filed a complaint against a merchant who rented commercial space in one of the buildings belonging to Shilldev Holdings, for refusing indirect access to his business. For reasons of...
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SETTLEMENT DATE – JULY 2015 Two women with disabilities each filed a complaint against this taxi intermediary, who used private and illegal practices at the very least to discriminate. The alleged facts were that the accessible and adapted taxi company...
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SETTLEMENT DATE – JUNE 2015 The complainant, who is traveling in a motorized wheelchair and with her assistance dog from the Mira Foundation, notes that in most SAQ branches, there is not enough clearance to circulate between the aisles and...
Read more about Société des Alcools du Québec (SAQ) (408 branches)