H.K. (particular)

SETTLEMENT DATE – NOVEMBER 2014

The complainant, who is traveling in a motorized wheelchair, lives with her husband and two daughters on the 3rd floor of an apartment building where there is a dilapidated elevator which often has a difference in level between the elevator floor and the floor where he stops.

This happens more and more often and more importantly each time. Obviously, the victim can no longer get out of the elevator and must ask for help from the neighbors, the firefighters. She calls on her owner, who puts her in charge of the elevator breaking. The victim feels doubly oppressed since they also feel contempt for the hijab they wear. It is of Muslim faith and its owner is Jewish.

The lady decides to file a complaint with the Human Rights and Youth Rights Commission (CDPDJ). After several hours in mediation, H.K. accepted the agreement (repair of the elevator + moral damages). Back home, he wrote a letter to the president of the CDPDJ, telling him that he would not respect the agreement.

Although she cannot be accompanied by the RAPLIQ, the complainant decides to come back to the charge and file, this time a complaint to the Small Claims Court where she will win her case!