SETTLEMENT DATE – OCTOBER 2013
The complainant, who uses a motorized wheelchair, goes by special transportation to the Nespresso Boutique on Crescent Street in Montreal to buy coffee. When he arrives, he finds that the store is really not accessible to people in wheelchairs.
In his complaint, he said that he did not understand that a multinational like Nestlé had not established himself in a building accessible to all and called for the building to be fully accessible, which has 4 steps.
Even if the shop had taken up residence in a Victorian building, therefore heritage, the application for a permit and the accessibility by ramp and the erection of a pretty terrace did not take more than six months. Like what: “When we want, we can!” ”